Karl Lewins, Franchise Support Manager at Spoton.net commented 'For us, holding these events is crucial to the ongoing support of franchisees. Although we do have, and actively encourage, very open communication between franchisees through the use of a forum, e-mails, telephone conferences etc, nothing beats meeting face to face and being able to share best practices and ideas amongst the whole group.'
'The day was also an ideal opportunity for us to share with franchisees various developments we are working on was well as what we have in the pipeline, but most importantly launch some new products.'
Matt Baines the Franchise Director added 'One of the most important announcements for us to make was the eagerly anticipated launch of a brand new package – it'seeze 'lite'. Designed for the smaller business with a more modest budget, it'seeze lite will expand the appeal of the brand even further and will undoubtedly result in even greater customer orders'.
Stephen Morley the IT Director at Spoton.net also explained some of the technical aspects of future developments and from a more commercial point of view, the next big development. 'We will soon be launching a fourth package: it'seeze mobile. This exciting development provides a mobile-optimised website that's fully editable through the it'seeze content management system - a product that's unrivalled in the industry.'